Telephone Calls and Communication

We strive to be available to serve you always. All calls to our office are returned based on urgency of the call and all calls will be answered within 24 business hours. Any non-urgent requests for information can be made through our patient portal. All portal messages are answered within 24 business hours. Please do not utilize the portal for urgent or emergency messages.


We realize that acute illness does not make an appointment with you ahead of time. We want to be here for you when you are suddenly sick! An urgent care visit is often more costly, and they don’t have all your information, we do. Please call us as early in the morning as you are aware that you will need to be seen. We save several appointments each day for same-day visits. Most times, you will be able to come in or have a virtual appointment the same day.

After Hours Availability

During the hours that the office is closed, you can reach one of our providers by calling 910-473-2270. Please be aware that we can consult with existing patients after hours; however, we are not able to provide after hours consultations to new patients. We do not call in medication refills after hours. After hours services are available for urgent and emergent situations, non-urgent and non-emergent issues should be addressed during business hours.

Patient Forms


Medication & Refills


Care by Specialists

We are concerned for your overall health. Any care that you receive at other locations should be incorporated into your overall plan for health and well being. If you’ve had a visit to a hospital, emergency room, urgent care, or specialty provider, please bring the following:

  • Any information or records about this visit
  • Any test results (including eye exams and podiatry exams if you have diabetes)

Same Day Appointments

If you take medications, please bring your bottles so that we can accurately record your medications.

  • Include any over-the-counter or herbal medications or supplements that you take.
  • Notify us of any changes in medications made by other healthcare providers.


Call your pharmacy to request a prescription refill or request a refill on their website. This is the quickest and most efficient way for us to process refills.

  • We require 2 business days to process your request.
  • If you need a refill for a controlled substance, please ask your pharmacy. If your pharmacy says they cannot send the request electronically, please call us and leave a message on our answering machine.

Patient Education


National Institute of Health

This website provides easy-to-read, accurate description of conditions, causes, symptoms, and treatments by linking to trusted Web sites for specific information.

American Diabetes Association

Provides extensive information about diabetes, its treatments, and ongoing research. This site also offers advice on nutrition/meal planning, fitness regimes, lifestyle changes, and community support groups.

Mayo Clinic

Offers extensive disease/condition information, and goes a step further with its comprehensive and helpful "Treatment Decisions" section, Q&A section called "Ask a Specialist," and a plethora of interactive quizzes, self-assessments, and calculators under "Health Tools."

Kids in Parks ‐ Track Trail

The Kids in Parks program has created a network of TRACK Trails (hiking, disc golf, paddling, geocaching, biking, and other types of trails) designed to provide kids and families with fun outdoor recreation opportunities. Each TRACK Trail has a series of self-guided brochures that turn an ordinary outing into a fun-filled adventure.

Patients can read about their prescriptions or research the various drugs available for their condition. This site provides an easy-to-use drug interactions checker, and an innovative pill identification wizard that allows patients to enter the shape, color, and imprint of their mystery pill and view photographs of potential matches to identify the medication.

Medline Plus

As well as offering patients information on wellness, diseases, drugs, and other health topics, this site has an extensive searchable medical encyclopedia with cool pictures and diagrams and a medical dictionary that gives spelling and pronunciation tips. It also offers health information in more than 40 languages.

American Heart Association

The American Heart Association's patient portal on heart disease supplies information, tools, videos, recipes, exercise tips, and expert advice for patients with heart disease and their families.